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Direct Dispatch

Immediate dispatch and technical intake

Direct telephone access to local engineers and rapid intake for both business network emergencies and residential technical support.

15 min

remote response time

2 hrs

local on-site dispatch

Support Request

Service request intake

Select your service level below. Business critical tickets receive immediate priority routing to our on-duty network engineers.

Response Standards

Response time standards

100%

local technician dispatch

15 m

emergency remote triage

0

automated call loops